Morshed / Moshref / Academic Advisors

Moshref Team Leads

Cairo, Cairo Governorate
Work Type: Contract

Abwaab | Moshref Team Lead

Role Overview:

The Moshref Team Lead will be responsible for leading a group of Academic Advisors ensuring the delivery of the best quality guided learning learning experience to our students, the responsibilities will include but are not limited to:

  • Onboarding Academic Advisors

  • Tracking KPIs and conducting spot checks on a daily basis

  • Generating insights from daily student dashboards and communicating with Academic Advisors the actions needed on a daily basis

  • Reviewing weekly schedules sent to students

  • Monitoring Whatsapp groups

  • Communicating with parents regularly

  • Overseeing live sessions

Requirements and skills:

  • At least one year of professional experience leading a team and setting up standard operating procedures 

  • Experience with academic advising is a plus

  • Proficient use of google workspace 

  • Fluent in English

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