Abwaab | Moshref Team Lead
(Egypt)
Role Overview:
The Moshref Team Lead will be responsible for leading a group of Academic Advisors ensuring the delivery of the best quality guided learning learning experience to our students, the responsibilities will include but are not limited to:
Onboarding Academic Advisors
Tracking KPIs and conducting spot checks on a daily basis
Generating insights from daily student dashboards and communicating with Academic Advisors the actions needed on a daily basis
Reviewing weekly schedules sent to students
Monitoring Whatsapp groups
Communicating with parents regularly
Overseeing live sessions
Requirements and skills:
At least one year of professional experience leading a team and setting up standard operating procedures
Experience with academic advising is a plus
Proficient use of google workspace
Fluent in English